4
Pick a gateway
Look over the offered list and choose an appropriate option.
Using QuickQ for the first time: three simple taps
Six short taps take you from the package to your first link - that is all.
Short answer: Six taps and you are done: download the app, install it, log in, skim gateways, get online, then disconnect or change. There is nothing to type in and nothing to configure.
5
Get online
Select Get online and wait until the indicator confirms success.
6
Disconnect or change gateway
Disconnect when finished, or choose another gateway when needed.
1
Get the app
Open the download page and choose the version for your computer.
2
Install it
Run the installer and follow the steps on screen.
3
Log in
Open QuickQ and enter your registered profile information.
What to do when it will not get online
| What you see | Try first | Then try |
|---|---|---|
| Cannot log in | Look over profile information and local web access | Reset the code or seek support |
| Link takes too long | Disconnect and select another gateway | Restart the app |
| Latency fluctuates | Pause bandwidth-heavy downloads | Choose a more convenient gateway |
STEP BY STEP
What is the simplest order for the first setup?
Follow these six taps in order; each one gives clear answer.
- Log in: open the app and enter your registered QuickQ profile information.
- Pick a gateway: look through the offered gateway list and pick the one that fits.
- Get online: press Get online and wait until the indicator indicates connected; the interface confirms it.
- Disconnect or change gateway: disconnect when done, or change to another gateway whenever needed.
- Download: open the download page and get the build that corresponds to your system.
- Install: run the installer and follow the pop-ups, allowing the OS security prompt if asked.
TROUBLESHOOTING
What is the easiest way to fix a failed link?
Work through these taps first; most headaches are solved in the first two.
| Symptom | What to do | Next step |
|---|---|---|
| Cannot log in | Look over the profile input and local network | Reset the code or submit a request through official support |
| Link hangs | Disconnect and try another gateway | Restart the app and try again |
| Latency fluctuates | Close background jobs using bandwidth | Choose a more convenient gateway |